Terms and Conditions

VAT Relief Claims (Online) Under HMRC Reference: Notice 701/7 (August 2002)

  • If you are eligible to reclaim your VAT under the HMRC Reference: Notice 701/7 (August 2002), you can complete the online VAT Relief Claim Form and electronically sign this form to deduct the VAT from your qualifying items prior to completing the checkout process
  • Orders must be placed by the person who is eligible to reclaim the VAT relief.
  • Incomplete information will delay, or prevent your order being processed.
  • VAT relief can only be applied to qualifying items in your basket.
  • The online VAT Relief Claim Form is a personal declaration, electronically signing the form you are verifying that you are eligible to reclaim the VAT as defined in HMRC Reference: Notice 701/7 (August 2002).
  • Please contact HMRC directly for all queries relating to eligibility.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) will not be processed for orders to the Channel Islands and outside the EU.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) may be processed for EU residents if they take possession of the qualifying items whilst in the UK.
  • If you cannot meet the criteria for an online claim, see VAT Relief Claims (Alternative) Under HMRC Reference: Notice 701/7 (August 2002)

VAT Relief Claims (Alternative Under HMRC Reference: Notice 701/7 (August 2002):

  • If you are eligible to reclaim your VAT under the HMRC Reference: Notice 701/7 (August 2002), and have been unable (for whatever reason) to complete this online you must complete and sign the VAT Relief Claim Form and return this to us.
  • We will not accept emailed or scanned copies of the form.
  • This VAT Relief Claim Form is a personal declaration and by signing the form you are verifying that you are eligible to reclaim the VAT as defined in HMRC Reference: Notice 701/7 (August 2002).
  • Please contact HMRC directly for all queries relating to eligibility.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) will not be processed for orders to the Channel Islands and outside the EU.
  • VAT relief claims under HMRC Reference: Notice 701/7 (August 2002) may be processed for EU residents if they take possession of the qualifying items whilst in the UK.
  • Our policy is to refund VAT on VAT relief claim forms submitted within six months of placing the order. This is a free of charge service.
  • Unless exceptional circumstances apply, all VAT relief claim forms will be processed and settled within 28 days of receipt.
  • Our policy is to refund by the same method of payment.
  • It is possible to make a historical claim for purchases over 6 months from the date of the order. These are assessed on an individual basis and administration costs may be incurred.